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Policy & Governance

Policies are useful when people can follow them and named owners can enforce them. We review the current set, find what is missing and write the documents with your legal and leadership teams.

The eagle reviews an incident response plan and fills a gap in its recovery guidance.

Who this is for

Organisations with missing policies, outdated templates or an audit requirement that the current documents do not meet.

  • You have been asked for a policy that does not exist yet.
  • Your existing documents no longer match the systems and practices in use.
  • You have an audit or certification coming that the current set will not pass.
Common scenarioAn audit or customer questionnaire asks for a policy that does not exist, while several older documents no longer match the systems or working practices in use.
Policy status
Acceptable UseMissing
AI UsageMissing
Incident ResponseOutdated
Data ClassificationMissing
Remote WorkingExists
BYODMissing
Password & AccessOutdated
Change ManagementExists

How the engagement runs

  1. Read the current documents

    Check which policies exist, when they were last reviewed and whether they match current practice.

  2. Confirm the requirements

    Map the required policies to your regulatory duties, customer commitments and chosen frameworks.

  3. Draft around real practice

    Write the controls, responsibilities and exceptions around the way your people and systems work.

  4. Work through the wording

    Review the drafts with leadership, legal and the teams responsible for applying the controls.

  5. Set ownership and review dates

    Record who owns each policy, how it will be introduced and when it should be reviewed again.

Acceptable Use Policy
ISO 27001NIST
Purpose & scope
Roles & responsibilities
Policy statements
Procedures
Enforcement & exceptions

Why we work this way

  • A generic template rarely survives contact with the business

    People ignore a rule that conflicts with their normal work. The wording needs to reflect actual systems and responsibilities.

  • A policy should help someone decide

    Clear boundaries and named escalation routes matter when a decision has to be made quickly.

  • Missing topics surface at awkward times

    AI use, data classification and incident responsibilities are easier to settle before an audit or incident forces the discussion.

Generic template
Signed and shelved
vs
Your policy
1. Purpose2. Scope3. Controls
Used in practice

What you receive

A set of policies ready for internal approval, a record of the gaps found and a practical guide for introducing and maintaining the new documents.

  • Review of the current policy set and a documented gap analysis
  • Policy drafting aligned with your sector and regulatory duties
  • Coverage for AI use, acceptable use, incident response and other agreed topics
  • Review sessions with leadership and legal teams
  • Guidance for ownership, rollout and future review

Sample report, fictional client

Cover1 / 5
Pages in this sample

Why choose us for this work

  • Experience across several sectors

    We have written policy sets for healthcare, finance and technology organisations with different regulatory duties.

  • Security and compliance considered together

    The documents address audit requirements while remaining workable for the teams expected to follow them.

  • Controls linked to your systems

    Where possible, each requirement is tied to a technical control, an owner or a repeatable process.

Planning this work?

Talk to our team about Policy & Governance

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